Privacy Policy
1. Introduction
Lorebu Ventures Ltd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website https://lorebuventuresltd.com/ or use any of our email and messaging services.
By accessing our site or using our services, you agree to the practices described in this policy.
2. Company Information
Address:
P.O BOX 16554, G.P.O NAIROBI
COUNTY: NAIROBI
DISTRICT: EMBAKASI
LOCALITY: EMBAKASI
STREET: AIRWAYS ROAD
BUILDING: AIRWAYS EDEN COURT ROOM TWO
UTAWALA, NAIROBI
Email: info@lorebuventuresltd.com
Website: https://lorebuventuresltd.com/
3. Information We Collect
3.1 Personal Information
We may collect the following personal data when you interact with our website or services:
- Full name
- Email address
- Phone number
- Business information
- Billing details
- Account credentials (encrypted)
3.2 Automatically Collected Information
When you access our website, we may automatically collect:
- IP address
- Browser and device type
- Pages visited
- Date and time of visit
- Referring URLs
3.3 Messaging Data
As an email and SMS service provider, we may process:
- Message content
- Delivery reports
- Phone numbers or email lists you upload
- Logs, timestamps, and traffic data
We do not use this data for marketing or resell it.
4. How We Use Your Information
4.1 To Provide and Manage Services
We use your information to:
- Send and deliver emails, SMS, and notifications
- Manage your account and subscription
- Provide delivery and performance analytics
- Improve communication accuracy and reliability
4.2 Customer Support
To respond to inquiries, resolve technical issues, and assist with account management.
4.3 Security & Fraud Prevention
To protect our systems, prevent abuse, and maintain secure service usage.
4.4 Marketing (With Consent)
We may send newsletters, updates, or service announcements if you opt-in.
You may unsubscribe at any time.
5. Sharing Your Information
5.1 Third-Party Service Providers
We may share limited data with trusted partners for:
- Payment processing
- Cloud hosting
- SMS and email gateway services
- Analytics and tracking
All partners follow strict confidentiality and security standards.
5.2 Legal Requirements
We may disclose information if required by:
- Law enforcement authorities
- Government agencies
- Court orders
6. Cookies & Tracking Technology
6.1 Types of Cookies We Use
- Essential cookies
- Functional cookies
- Analytics cookies
6.2 Why We Use Cookies
To improve user experience, website performance, and service features.
You may disable cookies in your browser settings.
7. Data Protection Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your information
- Restrict processing
- Withdraw consent
- Request a copy of your stored data
To exercise your rights, email: info@lorebuventuresltd.com
8. Data Retention
8.1 Personal Data
We retain your information only as long as needed to:
- Provide services
- Comply with legal obligations
- Resolve disputes
8.2 Messaging Data
Message logs may be temporarily stored to ensure delivery and reporting.
9. Data Security
We use industry-standard security practices including:
- SSL encryption
- Secure servers
- Multi-layered firewalls
- Restricted data access
- Continuous monitoring
While we take every precaution, no system can be 100% secure.
10. International Data Transfers
Your data may be processed or stored outside your country.
We ensure all transfers comply with global protection standards.
11. Children’s Privacy
Our website and services are not intended for children under 16.
We do not knowingly collect data from minors.
12. External Links
Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.
13. Changes to This Privacy Policy
Lorebu Ventures Ltd may update this Privacy Policy occasionally.
Changes will be posted on this page with an updated revision date.
14. Contact Us
For questions, concerns, or requests about this Privacy Policy, contact us at:
Email: info@lorebuventuresltd.com
Address:
P.O BOX 16554, G.P.O NAIROBI,
EDEN COURT ROOM TWO, UTAWALA, NAIROBI