Privacy Policy

1. Introduction

Lorebu Ventures Ltd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website https://lorebuventuresltd.com/ or use any of our email and messaging services.

By accessing our site or using our services, you agree to the practices described in this policy.

2. Company Information

Address:
P.O BOX 16554, G.P.O NAIROBI
COUNTY: NAIROBI
DISTRICT: EMBAKASI
LOCALITY: EMBAKASI
STREET: AIRWAYS ROAD
BUILDING: AIRWAYS EDEN COURT ROOM TWO
UTAWALA, NAIROBI

Email: info@lorebuventuresltd.com
Website: https://lorebuventuresltd.com/

3. Information We Collect

3.1 Personal Information

We may collect the following personal data when you interact with our website or services:

Full name
Email address
Phone number
Business information
Billing details
Account credentials (encrypted)

3.2 Automatically Collected Information

When you access our website, we may automatically collect:

IP address
Browser and device type
Pages visited
Date and time of visit
Referring URLs

3.3 Messaging Data

As an email and SMS service provider, we may process:

Message content
Delivery reports
Phone numbers or email lists you upload
Logs, timestamps, and traffic data

We do not use this data for marketing or resell it.

4. How We Use Your Information

4.1 To Provide and Manage Services

We use your information to:

Send and deliver emails, SMS, and notifications
Manage your account and subscription
Provide delivery and performance analytics
Improve communication accuracy and reliability

4.2 Customer Support

To respond to inquiries, resolve technical issues, and assist with account management.

4.3 Security & Fraud Prevention

To protect our systems, prevent abuse, and maintain secure service usage.

4.4 Marketing (With Consent)

We may send newsletters, updates, or service announcements if you opt-in.
You may unsubscribe at any time.

5. Sharing Your Information

5.1 Third-Party Service Providers

We may share limited data with trusted partners for:

Payment processing
Cloud hosting
SMS and email gateway services
Analytics and tracking

All partners follow strict confidentiality and security standards.

5.2 Legal Requirements

We may disclose information if required by:

Law enforcement authorities
Government agencies
Court orders

6. Cookies & Tracking Technology

6.1 Types of Cookies We Use

Essential cookies
Functional cookies
Analytics cookies

6.2 Why We Use Cookies

To improve user experience, website performance, and service features.

You may disable cookies in your browser settings.

7. Data Protection Rights

You have the right to:

Access your personal data
Request corrections or updates
Request deletion of your information
Restrict processing
Withdraw consent
Request a copy of your stored data

To exercise your rights, email: info@lorebuventuresltd.com

8. Data Retention

8.1 Personal Data

We retain your information only as long as needed to:

Provide services
Comply with legal obligations
Resolve disputes

8.2 Messaging Data

Message logs may be temporarily stored to ensure delivery and reporting.

9. Data Security

We use industry-standard security practices including:

SSL encryption
Secure servers
Multi-layered firewalls
Restricted data access
Continuous monitoring

While we take every precaution, no system can be 100% secure.

10. International Data Transfers

Your data may be processed or stored outside your country.
We ensure all transfers comply with global protection standards.

11. Children’s Privacy

Our website and services are not intended for children under 16.
We do not knowingly collect data from minors.

12. External Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.

13. Changes to This Privacy Policy

Lorebu Ventures Ltd may update this Privacy Policy occasionally.
Changes will be posted on this page with an updated revision date.

14. Contact Us

For questions, concerns, or requests about this Privacy Policy, contact us at:

Email: info@lorebuventuresltd.com
Address:
P.O BOX 16554, G.P.O NAIROBI,
EDEN COURT ROOM TWO, UTAWALA, NAIROBI